Please neve email mactracks and please do not respond to the portalon repairs. You are then welcome to drop the device off at your convenience at any time during our hours of operation within 5 days. It will not look like anything has happened the system does not give response emails. Once a ticket has been successfully completed, you will be brought back to the first page. Please include the serial number of your computer, our system automatically kicks out incomplete or incorrect serial numbers, causing unnecessary delays in your repair. The price we give you over the phone already has your evaluation fee subtracted if you are in for basic service and not expedited. These units cannot qualify for expedited services.ĭenton location: Diagnostics usually take 3-5 business days (Weekends and Holidays not included for hours.) if it’s a liquid spill or data recovery it will take 4-7 business days or less. If the unit has been previously opened by a Non-Apple Certified Technician, the diagnostic fee (non-expedited diagnostics.) is $127.50 This fee will not be applied towards services like a normal diagnostic are. Plano Location 811 E Plano PKWY is c losed. Then you use Texas Business Center after that date. We do not do Apple warranty work! If you want to see the technician please click the linkĭenton Location: 3305 South Mayhill Rd. Units must be insured before Mactracks will mail them out. If you are mailing in your unit for repair you will need to use our square pay link above on step 2 or you can fill out our Credit Card Authorization Form. for a payment before services of $649.97 Each additional expedited hour after the first 2 hours $249.99 Plus tax per hour įilling out this form ahead of time helps expedite the check in process and gets us started evaluating your unit faster. On-site in home or in business Service: $249.99HR with 2 HR min plus $149.99 trip charge plus tax. The Expedited Diagnostic Fee is $149.99 Plus Tax t he diagnostic fee is not applied towards the estimate. The Diagnostic Fee is applied towards the estimate.Įxpedited Diagnostic Time: 24 Business Hours or less in most cases. The Basic Diagnostic fee is $85.00 Plus Tax. There are no mactracksīasic Diagnostic Time: 2-5 Business days or less in most cases. Note: Texas buisness centers is only a drop offĪnd pickup location. Drop off your unit at our drop off location. If you fail to complete all steps it will delay your repair.ģ. To start your service, please follow the steps in order please prior to dropping off your unit.
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